Running a successful health clinic depends on your ability to retain clients so you can maintain a steady work load. Relying on drop-in and one-time clients tends to result in an unstable workflow that can negatively affect your expected profit margins. The key to retaining clients is ensuring that their experience while dealing with your clinic is a positive one from beginning to end. Making your clients happy from the get-go helps ensure that they'll become regular patients – and there is a good chance that many of them will provide your clinic with free advertising in the form of word-of-mouth recommendations.
7 December 2015